Last Updated: 2/12/2025
This Privacy Policy outlines how Smart Home Systems Limited (“we”, “our”, or “us”) collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Introduction
We are committed to safeguarding the privacy of our website visitors and users. This policy details how we handle your personal data and the rights you have concerning that data.
2. Information We Collect
We may collect and process the following data:
- Personal Identification Information: Name, email address, telephone number, etc.
- Technical Data: IP address, browser type, time zone, etc.
- Usage Data: Information about how you use our website, products, and services.
3. Purpose of Data Collection
We collect and process your information for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including responding to inquiries and sending service-related notifications.
- To comply with legal obligations.
4. Legal Basis for Processing Personal Data
We rely on the following legal bases to process your personal data:
- Consent: You have provided clear consent for us to process your personal data.
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legal Obligation: We need to comply with the law.
5. Sharing Your Data
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processors).
- Compliance: Law enforcement or regulatory authorities, when required.
6. Data Security
We take appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes internal reviews of our data collection, storage, and processing practices.
7. Data Retention
Personal data will be retained only as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Your Rights Under GDPR
You have the following rights regarding your personal information:
- Right to Access: Request copies of your personal data.
- Right to Rectification: Request correction of inaccurate data.
- Right to Erasure: Request deletion of your personal data.
- Right to Restrict Processing: Limit how we process your data.
- Right to Data Portability: Request transfer of your data to another organisation.
- Right to Withdraw Consent: Withdraw consent where we are relying on it to process your personal data.
To exercise these rights, please contact us using the information provided below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through a notice on our website.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact us at:
- Email: info@smarthomesys.co.uk
- Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
- Phone: 0330 223 7422
By using our website, you acknowledge that you have read and understood this Privacy Policy.
